Note: The white with black sole is a molded sole! It comes in a bag packaging! Other shoes are packaged in a box
No fees required, free agency, dropshipping available
Our store provides data packages, image packages, product sourcing, and after-sales service. Agents for major e-commerce platforms can directly apply for agency. The minimum order quantity on the product page is 1 piece. After applying for agency, you can add the product to your purchase order and directly purchase one piece (those who have not applied for agency cannot purchase one piece)
[about Delivery]]
All tickets are 5 yuan for both pairs! Except for (Xinjiang, Tibet)
Our store handles direct shipping, and all products do not include price tags, promotional leaflets, or any information related to our company, so please rest assured.
[about after-Sales]]
Our store supports 7-day no-reason returns. If the return is not due to a quality issue, the store will not cover the postage.
1. Regarding the issue of 7-day no-reason returns and 15-day exchange guarantees:
1. Customers can freely return or exchange items within seven days of receiving them. Items received after 7 days can only be exchanged but not returned (you can exchange for other items, but the number of items exchanged must match the number of items returned) [except in cases of quality issues];
2. Customers can only exchange the product within 7 to 15 days from the date of receipt, and cannot return it. Products beyond 15 days are not eligible for return or exchange (customer is responsible for shipping costs) [except in cases of quality issues];
2. Regarding the issue of freight cost responsibility:
1. The seller is responsible for the return shipping costs in cases where the issue is a quality problem, wrong shipment (product number, color, size), short shipment, missing shipment, or other issues determined to be the seller's responsibility after negotiation
2. The buyer is responsible for the return shipping costs in cases where there is no quality issue
3. For any special free shipping promotions, the shipping cost for returns or exchanges not due to quality issues shall be borne by the buyer
4. Standards for bearing shipping costs related to quality issues: The return shipping fee will be compensated according to our store's standard shipping rates
3. The following situations are considered quality issues:
Shoes have issues such as separation of the sole, damage, loose stitching, mismatched length or size, and other quality problems
[Returns and Exchanges Due to Quality Issues]
1. Returns - For quality issues, please take photos for verification. For quality issues, the buyer will initially pay for the shipping cost. For non-quality issues, the buyer is responsible for the shipping cost. (For personal reasons, a supplementary shipping link needs to be purchased.) Exchanges - For quality issues, please take photos for verification. The buyer will initially pay for the shipping cost. Then, the buyer provides the tracking number for the returned package for exchange. The buyer provides a screenshot of the logistics receipt for us to register the shipping fee. Exchanges - For non-quality issues, the buyer provides the tracking number for the returned package. The buyer will then pay for the shipping cost of the replacement package and we will provide you with the tracking number for the replacement package
2. Each agent must submit an application to customer service within 7 days of the customer's receipt; requests beyond this period will not be accepted for return or exchange
3. Provide detailed pictures of the shoes with quality issues, negotiate with customer service, and notify the buyer to send them back (the buyer will pay the postage in advance, and our company will reimburse the postage upon receipt if the issue is confirmed, and we will refuse any items sent with postage due upon receipt!)
4. Please, agents, promptly track the logistics information and contact us with a screenshot after the logistics has been signed for. Our company will process the refund within 48 hours of receiving the item. Thank you for your cooperation!
5. The following situations are not considered quality issues:
There are loose threads, color differences, uneven thickness, not suitable for personal wear, not as expected, too big or too small, etc
6. Returns and exchanges for non-quality issues:
1. If you need to exchange an item, you will need to place a new order in our store
2. Each agent must submit an application to customer service within 7 days of the customer's receipt of the goods; if it is within 7 days but within 15 days, a free exchange is possible; (shipping costs are borne by the agent)
3. Communicate with customer service to reach an agreement, apply for a refund (postage will be deducted), and then notify the buyer to send the item back;
4. After the customer requests a refund, please be sure to remind customer service to process it promptly during communication, in order to improve efficiency
5. After the buyer returns the item, please promptly provide the return tracking number. Any failure to promptly provide the return tracking number that results in the item being lost will be the sole responsibility of the buyer
6. Please ensure that all agents promptly track the logistics information returned by customers and contact our company immediately after the logistics has been signed for. Thank you for your cooperation!